Finding the right technology company to support your small to medium-sized Utah business can be challenging. We understand your frustration with providers who fail to answer their phones, fail to follow up on the simplest of tasks, and who aren’t available when you really need them. As a Utah IT services company, we are dedicated to providing service that makes your business run efficiently and without the stress of wondering if your tech support is going to pick up the phone.
Our help desk is available 24 hours a day, 7 days a week, 365 days a year.
We are focused on providing white glove service to our clients. Whether you have a small business and need computers networked or a larger business in need of security that meets compliance standards, our experienced team is here to support you.
Our team listens to your concerns and challenges, identifies resources, and provides solutions that meet the needs of your business. We create a plan that fits your business….and your budget.
How We Do Utah IT Services
Every business is different. Our Utah IT Services provide solutions that meet the needs of you, your employees, and your clients and customers. We take pride in our work. In fact, we like to say your business is as important as our business. That means doing what is right for you, our client, even if it isn’t profitable for us.
- 24/7/365 Live customer service because we know technology isn’t on a 9-5 schedule.
- 100% Money-back guarantee if you’re not satisfied with our service.
- Vested interest in your success so we go the extra mile to make sure your business has the technology it needs today and for the future.
Our Utah IT Services extend from small business email setup and networking to securing and monitoring data for larger organizations.
- Managed IT Services
- Cybersecurity
- Business Continuity
- Cloud Services
- VoIP Services
We have experience working with a variety of Utah businesses. Our clients include CPA and accounting firms, so we understand the security and compliance requirements. We also work with healthcare-related organizations to secure patient data to HIPPA standards. And we can work with your business to be sure you’re meeting standards while at the same time securing projects and proprietary information for you and your clients.
Benefits of Utah IT Services
Predictable pricing
Access to live support anytime.
Reduced operating costs
Cost-effective enterprise-level support.
Increased operational efficiency.
At 911 IT, we go the extra mile. We’re dedicated to being the Utah IT Services company that answers calls any day of the year because we know how important customer service is to you.
Utah IT Services FAQs
- QWhat are the benefits of working locally with 911 IT?
Excellent Communication: Working with a Managed Service Provider (MSP) permits face-to-face contact. This is better when you are working through complicated issues or building new solutions.
Personalized Service: 911 IT provides better service because we take the time to know you and gain a precise understanding of your needs and challenges.
Heightened Accountability: 911 IT is more accountable. We are in your time zone and are easily reached. You can be assured that your issues will be managed and fixed quickly.
- QCan managed services reduce total IT costs?
In most ways managed IT is more cost-efficient than staffing a complete IT department. It’s rare, to find all of the required technical skills to manage and grow your company in a single person. And if you are lucky enough to hire that unicorn, what do you do when they sleep or need a much-needed break? Less money goes further with managed IT.
- QHow does an understanding of technology maximize managed IT services?
The shortcut to technical efficiency is to expand your understanding of the tools and systems around you. Information Technology isn’t magic and yes it’s our job to help you use tech to grow your business and serve your customers. But the more you understand, mystery gives way to intelligent questions and quicker diagnoses of problems. Comprehension fuels efficiency.
- QTell me more about disaster recovery.
Disaster recovery is a blanket term that encircles numerous issues. Your business may lose power or experience water damage. You may be hacked or have your customer data locked up for ransom. 911 IT is your response partner, yes. But there is something more important than just showing up when something bad happens—911 IT plans with you so when disaster strikes, you are confident in your contingencies and processes are established to keep your business open.
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Testimonials
911 IT is the best in town!
911 IT is the best in town! They know their stuff and are fairly priced! I love how they can do repairs remotely too!
Marilee Guinan
I Don't Know What I Would Do Without Their Help!
Great service...helped me out on many computer issues! Don't know what I would do without their help.
Jon Jones Villas in Vallarta
I Highly Recommend 911 IT!
I use these guys for all of my business network needs, Josh is usually the rep who helps me, and I always ask for him. Every time I call, they know exactly who I am and have my file (or whatever they use to organize their customers) pulled up in front of them ready to help. They are always in a good mood when helping me - even when my needs are super difficult - and they always get the issue solved very quickly. I highly recommend 911 IT!
Jessie Paulson Puroclean
911 IT Goes Out of Their Way to Make Things Simple!
The best thing about using 911 IT is the convenience of being able to send a message and have online or onsite support almost immediately. If I have any IT issue, I knowit will be taken care of quickly. 911 IT goes out of their way to make anything we need very simple. They go above and beyond, even if it is a small project. I have worked with a lot of IT companies, and 911 IT has been by far my favorite company to work with. Having them is the equivalent of having a full time IT guy available in my office. Give 911 IT a call, they are the best!
Jason Payne Intellibed
Give them a try, you won't regret it!
911 IT's response time has been so great! Most of the time they will resolve our issue before we hang up the phone. When we find ourselves in IT trouble we are usually in a mess until we call 911 IT and they get things working again. They are experienced and they take time to know our setup. This allows them to resolve our issues fast. We feel comfortable using 911 IT and they have been able to solve the problems we have run into so far. Give them a try, you won't regret it!
Clay Keller President Keller Construction
I Recommend Them!
I have been with 911 IT for a while, and I have had no complaints with the time I have been with them. The 911 IT team are always punctual and responsive. The remote service is great. They are always on time and the remote service is great so that we don't have to worry about the security of our computers. I have had no complaints. I recommend them.
Sam Sr. Craghead Craghead Building
They Provide Peace of Mind!!
We love that 911 IT provides IT, phone, and hosting services. I didn't realize how interconnected those services were and what a pain it was to try and work with three different providers before we started working with 911 IT. Only working with one company that knows all about our company and the way we are setup has been a great asset to our company. With all that 911 IT provides, one of the biggest things they provide is peace of mind. That is worth A LOT to a business owner.
Christian Thompson Franchise Business Law Group
Great dedicated IT team!
We started using 911 IT when we tired of waiting for our issues to get resolved. Having a dedicated IT team, not a tech person that does it "on the side" has saved me time and money. Their experienced team helps me price check and make decisions when it comes to equipment and software. Since outsourcing our IT to 911, the 911 team has setup our new location and everything was running great before we opened our doors. You will not regret it, Call 911 IT!
Amy Archuleta Owner Spa Trouve
These guys are GREAT!
These guys are GREAT! They answer the phone every time I call and take care of the IT issue right away
Lance Paulson Lance Paulson Insurance
I Highly Recommend Hiring 911 IT! They are Cyber Security Experts!
By doing a security audit, I was able to not only find the security issues, I was also able to fix the issues, I sleep better knowing my systems and data are safe. The value of the information they provide is worth 10X what they are charging for the audit! I highly recommend hiring 911 IT, they are cybersecurity experts!
Sam Jr. Craghead Craghead Building
