Finding the right technology company to support your small to medium-sized Utah business can be challenging. We understand your frustration with providers who fail to answer their phones, fail to follow up on the simplest of tasks, and who aren’t available when you really need them. As a Utah IT services company, we are dedicated to providing service that makes your business run efficiently and without the stress of wondering if your tech support is going to pick up the phone.
Our help desk is available 24 hours a day, 7 days a week, 365 days a year.
We are focused on providing white glove service to our clients. Whether you have a small business and need computers networked or a larger business in need of security that meets compliance standards, our experienced team is here to support you.
Our team listens to your concerns and challenges, identifies resources, and provides solutions that meet the needs of your business. We create a plan that fits your business….and your budget.
How We Do Utah IT Services
Every business is different. Our Utah IT Services provide solutions that meet the needs of you, your employees, and your clients and customers. We take pride in our work. In fact, we like to say your business is as important as our business. That means doing what is right for you, our client, even if it isn’t profitable for us.
- 24/7/365 Live customer service because we know technology isn’t on a 9-5 schedule.
- 100% Money-back guarantee if you’re not satisfied with our service.
- Vested interest in your success so we go the extra mile to make sure your business has the technology it needs today and for the future.
Our Utah IT Services extend from small business email setup and networking to securing and monitoring data for larger organizations.
- Managed IT Services
- Cybersecurity
- Business Continuity
- Cloud Services
- VoIP Services
We have experience working with a variety of Utah businesses. Our clients include CPA and accounting firms, so we understand the security and compliance requirements. We also work with healthcare-related organizations to secure patient data to HIPPA standards. And we can work with your business to be sure you’re meeting standards while at the same time securing projects and proprietary information for you and your clients.
Benefits of Utah IT Services
Predictable pricing
Access to live support anytime.
Reduced operating costs
Cost-effective enterprise-level support.
Increased operational efficiency.
At 911 IT, we go the extra mile. We’re dedicated to being the Utah IT Services company that answers calls any day of the year because we know how important customer service is to you.
Utah IT Services FAQs
- QWhat are the benefits of working locally with 911 IT?
Excellent Communication: Working with a Managed Service Provider (MSP) permits face-to-face contact. This is better when you are working through complicated issues or building new solutions.
Personalized Service: 911 IT provides better service because we take the time to know you and gain a precise understanding of your needs and challenges.
Heightened Accountability: 911 IT is more accountable. We are in your time zone and are easily reached. You can be assured that your issues will be managed and fixed quickly.
- QCan managed services reduce total IT costs?
In most ways managed IT is more cost-efficient than staffing a complete IT department. It’s rare, to find all of the required technical skills to manage and grow your company in a single person. And if you are lucky enough to hire that unicorn, what do you do when they sleep or need a much-needed break? Less money goes further with managed IT.
- QHow does an understanding of technology maximize managed IT services?
The shortcut to technical efficiency is to expand your understanding of the tools and systems around you. Information Technology isn’t magic and yes it’s our job to help you use tech to grow your business and serve your customers. But the more you understand, mystery gives way to intelligent questions and quicker diagnoses of problems. Comprehension fuels efficiency.
- QTell me more about disaster recovery.
Disaster recovery is a blanket term that encircles numerous issues. Your business may lose power or experience water damage. You may be hacked or have your customer data locked up for ransom. 911 IT is your response partner, yes. But there is something more important than just showing up when something bad happens—911 IT plans with you so when disaster strikes, you are confident in your contingencies and processes are established to keep your business open.
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Testimonials
911 IT is Amazing!
911 IT is amazing. Technology is such a cursed blessing. It is wonderful when everything is working as intended...but quickly turns to the end of the world when it's not. These guy know what they're doing.
Nathan Bryant
Their responsiveness is the best I've seen!
We brought in 911 IT because we were at a point in our business where we needed professional IT support. Our business had outgrown the services of our previous technology provider and we couldn't afford the periodic downtime we experienced with our internet and phones. We looked at a few other IT firms and went with 911 because they are truly problem solvers.
Mark A. Reese CIC, Founder and Owner Wasatch Preferred
911 IT Goes Out of Their Way to Make Things Simple!
The best thing about using 911 IT is the convenience of being able to send a message and have online or onsite support almost immediately. If I have any IT issue, I knowit will be taken care of quickly. 911 IT goes out of their way to make anything we need very simple. They go above and beyond, even if it is a small project. I have worked with a lot of IT companies, and 911 IT has been by far my favorite company to work with. Having them is the equivalent of having a full time IT guy available in my office. Give 911 IT a call, they are the best!
Jason Payne Intellibed
We Couldn't Be Happier!
911 IT got all of our pictures and data off of a damaged hard drive that we thought was toast. We were actually told by another company it was too damaged to recover. But not for 911 IT! They were so great to work with and seriously saved the day! We couldn't be happier.
Julie Bigler
Great dedicated IT team!
We started using 911 IT when we tired of waiting for our issues to get resolved. Having a dedicated IT team, not a tech person that does it "on the side" has saved me time and money. Their experienced team helps me price check and make decisions when it comes to equipment and software. Since outsourcing our IT to 911, the 911 team has setup our new location and everything was running great before we opened our doors. You will not regret it, Call 911 IT!
Amy Archuleta Owner Spa Trouve
911 IT Has Been a Godsend to Our Company!
911 IT has been a godsend to our company, especially to me. They are always available and can take care of any need we have right away. I never panic anymore when something isn't working right, I just call anyone on the team, and they pleasantly take over, and the problem is gone. Anyone there can handle all our issues. Thank you 911.
Rhonda Sutherland Craghead Building
911 IT Deserves 10 Stars!
I spent hours via computer and long distance with Mr. Adam from 911 IT in Utah. He was a gentleman and a scholar and resolved a host of problems that were caused by another company! He deserves 10 stars!
Bob Sheddan
Highly Recommend!
Adam and his team are true professionals!! They are very knowledgeable and able to answer all my questions. Highly Recommended!!
Dennis Jock
They are Part of Our Team!
When hiring 911 IT, we didn't realize it would be like having a inhouse IT department without the overhead cost that comes with an inhouse department. They are part of our team. They want us to succeed and they have our best interest in mind. Our problems are resolved quickly, as they want us to be successful and they work to make sure our goals are a priority to them as well. It's such a simple concept, but as a business owner it means a lot. 911 IT is honest and their skills are top notch. Give them a try today! I don't see any reason why you shouldn't!
Wayne Carlson M-Vac Systems
911 IT is the best in town!
911 IT is the best in town! They know their stuff and are fairly priced! I love how they can do repairs remotely too!
Marilee Guinan
