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Managed IT Services

Better than most other types of organizations, small and medium-sized businesses know that their Information Technology needs never take a day off. Maintaining a full-fledged in-house IT department is often an exercise in diminishing returns, with costs constantly going up and results failing to live up to expectations with ever greater frequency.

At 911 IT, we have a solution to that all-too-common scenario. It isn’t just about fast response times. Our clients have come to appreciate our reputation for competence and dedication to meeting their particular needs. Our managed IT support services provide you with a friendly team of tech-minded professionals who have the knowledge and experience to solve virtually any IT problem you may encounter, however big or small.

Not only that, we don’t just troubleshoot the problem and then leave, but go above and beyond by identifying strategies that might avoid the problem in the future and improve overall operations, while also reducing costs. Best of all, we are available 24/7/365.

How We Do Managed IT

In every way that matters, our managed IT support services meet and often exceed industry standards. That’s because we embrace best industry practices, relying on tried and true solutions where warranted yet unafraid of innovations that make sense.

The IT areas we support run the gamut, ranging from data backup and recovery to work station deployment and training. If you need assistance with mobile device configuration, remote monitoring, and security advice, we’re at your beck and call. Whether it’s a simple help-desk question to major office migration project, we have your business IT needs covered.

But that’s just the tip of the iceberg. We can also provide hardware and software assessments, application compatibility testing, database management, server optimization, and video communications assistance.

Whatever your IT support needs, 911 IT can provide the kind of help that keeps your business profitable and growing. You never have to feel uncomfortable calling or emailing us with questions. Our friendly and courteous team stands ready to share our IT expertise and help you in any way we can.

Benefits of 911 IT’s Managed IT Services

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Predictable pricing

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Access to 24/7/365 live support

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Increased operational efficiency

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Reduced operating costs

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Cost-effective enterprise-level support

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Proactive monitoring and maintenance

Managed IT FAQs

  • QWhat is an MSP?

    “MSP” stands for managed service provider—that is, a third-party provider of managed IT services, like 911 IT, that can oversee and maintain some or all of an organization’s IT systems.

  • QWhy should my company hire an MSP like 911 IT?

    Because it’s the most cost-effective way to go. Managing the increasingly specialized technologies in use today has become expensive. Qualified IT personnel are hard to find and they don’t come cheap. By contracting with an MSP, you can free up members of your in-house IT team to concentrate on developing revenue-enhancing projects.

  • QWhat should I look for in an MSP?

    The ideal Managed IT Service provider is one that does not simply sell you a service, but actively partners with you, the client, on an ongoing basis. They should offer not just a one-up solution but ongoing sound advice.

  • QWhat types of clients do you serve?

    Our clientele includes companies and organizations in a variety of industries throughout the greater Salt Lake City region, including health care, accounting, construction, and other kinds of small and medium-sized companies.

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Testimonials
Outsourcing our IT to Them has Been a Huge Relief to Our Company!!

911 IT is able to resolve all of our IT issues, even if the problem has been intermittent. Outsourcing our IT to them has been a huge relief to our company! They have a quick response time and are honest with all of our problems. Their staff is professional and are very helpful. Give them a try!

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Mitch Probert Atlas Seals

911 IT Always Exceeds My Expectations!

We have worked with 911 IT for many years, and I can tell you they are not just another IT company. They care about us and are always looking out for our best interests. They are proactive and always looking towards the future to solve potential problems. Before quarantine, 911 IT reached out to us to develop a plan to be able to move all of our employees home if the need arose. It's things like this that really set them apart.

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Dianna Iwaniec Preferred Accounting

Very Fair and Top Quality Work!

We sure appreciate you and the good work you and your company does for us. Very fair and top quality work. You performed a major upgrade and it all works flawlessly. Prompt, professional, good value, good quality equipment, polite and skilled people I enjoy having around my business. What more could one expect. We are happy happy!

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Gary Sorrells Global Remarketing

They are Part of Our Team!

When hiring 911 IT, we didn't realize it would be like having a inhouse IT department without the overhead cost that comes with an inhouse department. They are part of our team. They want us to succeed and they have our best interest in mind. Our problems are resolved quickly, as they want us to be successful and they work to make sure our goals are a priority to them as well. It's such a simple concept, but as a business owner it means a lot. 911 IT is honest and their skills are top notch. Give them a try today! I don't see any reason why you shouldn't!

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Wayne Carlson M-Vac Systems

Thanks 911IT!

Excellent work. My computer is now protected. If anyone steals my computer, the important info will be useless to them. Thanks 911.

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David Ellis

911 IT is Amazing!

911 IT is amazing. Technology is such a cursed blessing. It is wonderful when everything is working as intended...but quickly turns to the end of the world when it's not. These guy know what they're doing.

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Nathan Bryant

I Wouldn't Consider Taking My Computer Business Anywhere Else!

I could write a short novel to describe the work that 911 IT has done for me. The work is impeccable, and I think it's fair to say that they won't quit until you're happy and have exactly what you want. I recommend them highly as they are reliable, fairly priced, and some of the hardest working nicest people I know. If you have computer problems, either great or small....do not hesitate to call them. You'll be glad you did.

- Robert Davis

Highly Recommend!

Adam and his team are true professionals!! They are very knowledgeable and able to answer all my questions. Highly Recommended!!

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Dennis Jock

Give Them a Try!

I've had the pleasure of working with 911 IT on a few different occasions. They have done work for both my personal computer and business networks. They are very knowledgeable, honest, and incredibly competitive in pricing. I would recommend anyone looking for computer work done to give them a try. I look forward to continued use of your services in the future.

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Shayne Hiatt Clean and Clear

I Don't Know What I Would Do Without Their Help!

Great service...helped me out on many computer issues! Don't know what I would do without their help.

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Jon Jones Villas in Vallarta

FINRA Compliance Services

FINRA compliance protects your investors but it also protects your firm. We know regulatory compliance can feel like an additional challenge to reach and then maintain. 911 IT will help your firm realize compliance requirements by implementing and maintaining appropriate controls and monitoring systems. Having these assurances in place protects your customers and gives you an edge over your competition. In finance, reputation is everything. Don’t risk yours. Learn more.

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Managed HIPAA Services

Health information technology includes the processing, storage, and sharing of health information. IT in the healthcare industry reduces errors, enhances quality, lowers expenses, decreases paperwork, and expands access. It is imperative that the privacy and security of electronic health information are maintained as they are stored and transmitted. Learn how 911 IT can help your business achieve IT Compliance through Managed HIPAA Services.

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NIST Compliance Services

Winning a government contract can level up your business strength, relevance, and productivity. Competing can feel intimidating, especially for a small to mid-sized business. Take heart—you’ve got this. You know the balance between pricing and proposal. You’re putting the puzzle together. One piece of the government contract puzzle is cybersecurity compliance. The government wants your bid—it even has policies in place to give your small to mid-sized business a competing chance. But when it comes to cybersecurity, it’s a level playing field for everyone. Fortunately, 911 IT understands NIST Compliance. Let us help get your business ready so you can focus on winning that bid.

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Schedule an Appointment with 911 IT Today!

Let’s discuss how we can help you with your IT support and consulting needs. Reach out to us with the form below and we’ll contact you to discuss your organization’s specific IT needs.

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