sales: 801-997-8000


support: 801-610-6000

VoIP Services

VoIP Services in the Great Salt Lake Region

The massive technical leap from a one-on-one rotary phone call, to a group video-chat on hand-held devices owned by a dozen individuals spread out across the entire globe, cannot be exaggerated. And that leap came about in large part thanks to VoIP.

So What Is VoIP Anyway?

Techies love their acronyms, and "VoIP" is no exception. This abbreviation stands for "Voice Over Internet Protocol," which is just another way of describing a two-way telephone call. The difference is that instead of an analog voice signal traveling across miles of copper wires from one phone to another, a digital voice signal is broadcast far and wide on the information superhighway known as the Internet.

office telephone

Yet VoIP does so much more than that. Besides enabling real-time, person-to-person conversation across small or great distances (just like the traditional telephone), it further enhances human communication by allowing the transmittal of faxes, text messages, documents, photographs, videos, and even conferenced video sessions by way of multi-directional audio-visual connections via worldwide broadband networks.

In other words, it is a far cry from how people communicated in your granddaddy’s day.

Key Business Features of 911 IT’s VoIP Services

Besides offering the benefits of a traditional analog switched telephone networks (a/k/a plain old telephone service, or “POTS”), a VoIP network from 911 IT provides the following voice and data features:

911it white icon

Custom caller ID

911it white icon

Custom on-hold music

911it white icon

Company directory

911it white icon

Voicemail to text/email

911it white icon

Personal assistant

911it white icon

Distributed calls via hunt groups

911it white icon

Time-of-day call routing

911it white icon

DND for incoming calls

And that is just a partial list. Best of all, unlike traditional PBX systems, VoIP does not require that a business disrupt the office and spend ridiculous amounts of money installing expensive wiring and hardware throughout the infrastructure. Rather, the voice-over-internet protocols can be implemented digitally on existing phones, software, mobile applications, and web pages.

Managed IT FAQs

  • QAm I able to set up VoIP with a member of my team?

    If your business has limited in-house IT resources and expertise, outsourcing to 911 IT for your VoIP and other IT services will provide vital support and knowledge to effectively set up, manage, and maintain your VoIP system.

  • QIs VoIP setup complex?

    A VoIP system can be complex, with multiple lines, extensions, and integrations. 911IT can help ensure that everything is set up and working properly.

  • QIs VoIP expensive?

    VoIP will certainly bring cost savings. However, the setup and maintenance of these systems as well as other IT management tasks can end up costing your team time and resources you should be devoted to growth and customer service. Let 911 IT help you start saving today.

Free Report
important!

We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.

Testimonials
They are Part of Our Team!

When hiring 911 IT, we didn't realize it would be like having a inhouse IT department without the overhead cost that comes with an inhouse department. They are part of our team. They want us to succeed and they have our best interest in mind. Our problems are resolved quickly, as they want us to be successful and they work to make sure our goals are a priority to them as well. It's such a simple concept, but as a business owner it means a lot. 911 IT is honest and their skills are top notch. Give them a try today! I don't see any reason why you shouldn't!

Headshot of Wayne Carlson

Wayne Carlson M-Vac Systems

Highly Recommend!

Adam and his team are true professionals!! They are very knowledgeable and able to answer all my questions. Highly Recommended!!

Headshot of Dennis Jock

Dennis Jock

Give them a try, you won't regret it!

911 IT's response time has been so great! Most of the time they will resolve our issue before we hang up the phone. When we find ourselves in IT trouble we are usually in a mess until we call 911 IT and they get things working again. They are experienced and they take time to know our setup. This allows them to resolve our issues fast. We feel comfortable using 911 IT and they have been able to solve the problems we have run into so far. Give them a try, you won't regret it!

Headshot of Clay Keller

Clay Keller President Keller Construction

I Would Recommend Them!

They always take care of my needs whenever I have a question. Their team is responsive, always on time and professional. I would recommend them.

Headshot of Lance Allen

Lance Allen

I Highly Recommend Hiring 911 IT! They are Cyber Security Experts!

By doing a security audit, I was able to not only find the security issues, I was also able to fix the issues, I sleep better knowing my systems and data are safe. The value of the information they provide is worth 10X what they are charging for the audit! I highly recommend hiring 911 IT, they are cybersecurity experts!

Headshot of Sam Jr. Craghead

Sam Jr. Craghead Craghead Building

They Provide Peace of Mind!!

We love that 911 IT provides IT, phone, and hosting services. I didn't realize how interconnected those services were and what a pain it was to try and work with three different providers before we started working with 911 IT. Only working with one company that knows all about our company and the way we are setup has been a great asset to our company. With all that 911 IT provides, one of the biggest things they provide is peace of mind. That is worth A LOT to a business owner.

Headshot of Christian Thompson

Christian Thompson Franchise Business Law Group

I Strongly and Unequivocally Recommend 911 IT for All Things IT!

911 IT really came to the rescue when all others failed. I mean ALL others failed. My wife and I thought we had lost years of pictures, videos and songs that were stored on our hard drive. Our computer pooped out one day and decided to freeze up the hard drive. Enter 911 IT! It took them a couple of days to get every bit of info from the hard drive. (See what I did there...every BIT? Bad dad joke.) We literally lost sleep thinking we were out all of those memories. I strongly and unequivocally recommend 911 IT for all things IT.

Headshot of Matthew Bigler

Matthew Bigler

I Highly Recommend 911 IT!

I use these guys for all of my business network needs, Josh is usually the rep who helps me, and I always ask for him. Every time I call, they know exactly who I am and have my file (or whatever they use to organize their customers) pulled up in front of them ready to help. They are always in a good mood when helping me - even when my needs are super difficult - and they always get the issue solved very quickly. I highly recommend 911 IT!

Headshot of Jessie Paulson

Jessie Paulson Puroclean

911 IT Has Been a Godsend to Our Company!

911 IT has been a godsend to our company, especially to me. They are always available and can take care of any need we have right away. I never panic anymore when something isn't working right, I just call anyone on the team, and they pleasantly take over, and the problem is gone. Anyone there can handle all our issues. Thank you 911.

Headshot of Rhonda Sutherland

Rhonda Sutherland Craghead Building

Give 911 IT a Shot! It is Worth It!

We have loved the peace of mind using 911 IT has given us. They are great at answering their phone and solving our problems quickly. I have worked for the past year or so with Calvin and his crew. I really like how quickly they respond to my questions and concerns. We are upgrading our machines with them now. They help us with backup services and with virus protection. Give 911 IT a shot! It is worth it!

Headshot of Jaren Ruff

Jaren Ruff Designer Floor Coverings

See Your Business Thrive with Our VoIP Services

How is this possible? For one thing, it will save your organization money. Thanks to the bandwidth efficiency of the internet, the cost of phone bills can be dramatically reduced every month. Since both voice and data communications travel across a single digital network with VoIP, your infrastructure expenses are minimized.

And in today’s bustling business world, communications aren’t just by human-to-human voice. Many different types of communication needs can be met by a single service, delivered via a centralized VoIP system.

Benefits of 911 IT’s VoIP Services

Advanced, reliable phone service

Crystal-clear voice communications

Seamless integration of phone and PC

Dozens of voice and data features

Complete portability and scalability

24/7/365 support

VoIP FAQs

  • QWhat if I have multiple locations?

    For a business with multiple office locations, a cloud-based hosted solution is the best way to go. Since your VoIP phones are interconnected via the Internet, all the phones on the network will function equally well, no matter where they are located.

  • QHow much bandwidth does my business need for VoIP?

    Because of the “opportunistic protocols” built into our VoIP system, low bandwidth environments do not have a significant impact on the quality of the service. More important is the quality of the connection.

  • QDoes VoIP work without an internet connection?

    Because it relies on Internet Protocol (IP) to transmit and exchange digital data, the answer is No: VoIP does not work without the internet. It requires a high-speed broadband connection running at a minimum of about 100 kbps. The good news is that most broadband connections easily meet that requirement.

  • QDoes VoIP work without an internet connection?

    Because it relies on Internet Protocol (IP) to transmit and exchange digital data, the answer is No: VoIP does not work without the internet. It requires a high-speed broadband connection running at a minimum of about 100 kbps. The good news is that most broadband connections easily meet that requirement.

Schedule an Appointment with 911 IT Today!

Let’s discuss how we can help you with your IT support and consulting needs. Reach out to us with the form below and we’ll contact you to discuss your organization’s specific IT needs.

need it help now?

get instant support

Back to Top