Why Choose 911 IT
Dependable IT Services in Utah
Why You Can Depend on 911 IT to Keep Your Business Up and Running
If you’re like most other organizations, you rely on your IT systems to run your business, keep employees productive, and serve your customers. We are confident that 911 IT is the only network services, computer support, or IT consultant in Salt Lake City providing those benefits at such a high level of competence, friendliness, and expertise.
Here's how we do it.
Quick IT Emergency Response
Our clients appreciate the fact that IT emergency response time is one hour or less guaranteed. If you call, a live person will answer. Or you have the option of entering a service ticket yourself online with our streamlined service ticket system. Our IT support technicians can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Enviable IT Reputation
911 IT has been around since 2004, and since that time we have grown to become a respected leader in the community and the industry. Our proudest accomplishment is the large number of long-term clients who put their trust in us year after year.
We hire only seasoned, professional technicians with at least 5 to 10 years of experience in information technology and usually much more than that. More importantly, because the IT industry is constantly evolving, we provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won't be sending out warm bodies to train on your dime!
We design, evaluate, and justify appropriate technology solutions based on a thorough understanding of the business benefits for your company.
We Are a One-stop Shop
To save our clients time, money, and headaches, we handle every aspect of IT infrastructure from an integrated approach, including hardware and software management, vendor relationships for your internet connectivity, website management, maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
We Are Proactive, Not Reactive
We like to prevent fires, not put them out. With state-of-the-art network monitoring, we are able to manage your network 24/7 to identify issues and address them before they become major problems.
Comprehensive Project Management
Thanks to our technical team's combined extensive experience managing all types of complex projects, we can coordinate with all vendors and handle every detail so you can rest assured that your project will be completed on time and on budget.
No IT Jargon
While we are fluent in Geek-Speak, our clients deserve to have their questions answered in plain English. Our technicians will clearly explain both the problem and our solution so you understand it perfectly.
100% Satisfaction Guarantee
We want our clients to be completely satisfied with our services, period. We will do whatever it takes to make you happy without hassles or delay.