Blog

Dental and IT professionals passing network cable baton on track with teamwork text and digital icons for unified work.

How does co-managed IT work for dental businesses?

August 26, 2026

Co-managed IT for dental practices combines your existing in-house IT person or tech-savvy staff member with an external managed service provider (MSP) who handles specialized tasks like 24-7 monitoring, HIPAA... Continue Reading

Engineer measures with calipers while another man presents a toolbox with icons and the slogan Measure twice, hire once.

What to Look for in an MSP for Engineering Firms in Salt Lake City

August 26, 2026

When evaluating MSPs for your engineering firm, prioritize providers with proven CAD and BIM software optimization experience, 24-7 helpdesk availability, robust cybersecurity for intellectual property protection,... Continue Reading

Cartoon scene of a man connecting tax software QuickBooks, Lacerte, and ProSeries with a network cable under text Tax Software, In Tune!

Do you have experience supporting QuickBooks and tax software like Lacerte or ProSeries?

August 26, 2026

Yes, 911 IT has extensive experience supporting QuickBooks, Lacerte, ProSeries, and other tax and accounting software platforms used by CPA firms across Salt Lake City and the Mountain West region. Our team provides... Continue Reading

Cartoon of IT technician reviving a distressed EHR system in a hospital setting with a nurse watching amazed.

How Quickly Can You Respond to IT Emergencies in a Healthcare Setting?

August 26, 2026

Healthcare IT providers in Salt Lake City typically respond to critical emergencies within 15 minutes to 1 hour, depending on severity and service level agreement. At 911 IT, our 24-7 live helpdesk ensures immediate... Continue Reading

Man in blue starts sprint on track symbolizing timely IT service with clock, alert icons, and SLA on the clock text.

What is an IT SLA and what response times should I expect?

August 26, 2026

An IT Service Level Agreement (SLA) is a formal contract defining the response and resolution times your managed IT provider commits to when you report an issue. For CPA firms, typical SLAs guarantee initial response... Continue Reading

Man activates shield on large screen showing virus defense while woman works in a dental office setting.

How Do You Monitor Our Network to Prevent Problems Before They Affect Patient Care?

August 26, 2026

911 IT monitors dental practice networks 24-7 using automated monitoring tools that track over 100 system health indicators including server performance, network bandwidth, backup completion, and practice management... Continue Reading

Man using a glowing umbrella to shield computer from storm, woman holding a cracked crystal ball with a question mark.

Can you guarantee our systems won't go down during tax season?

August 26, 2026

No responsible IT provider can guarantee absolute zero downtime, but 911 IT minimizes risk through 24/7 proactive monitoring, redundant backup systems, and rapid response protocols specifically designed for... Continue Reading

Man marks completed checklist for woman in office with shielded file folder, promoting security and peace of mind.

FTC Safeguards Rule Compliance Checklist for CPA Firms

August 25, 2026

The FTC Safeguards Rule requires CPA firms to implement a written information security plan covering 9 specific elements: designating a qualified individual to oversee the program, conducting risk assessments,... Continue Reading

Illustration showing one stressed person tangled in wires contrasted with a calm team rolling organized equipment in an office.

In-House IT vs Managed IT Services for CPA Firms: Which Is Better?

August 25, 2026

Most CPA firms with 10-25 employees spend $65,000-$95,000 annually on a single in-house IT person (salary plus benefits), while managed IT services cost $100-$250 per user monthly for comprehensive coverage including... Continue Reading

  • 1
  • ...
  • 18
  • ...
  • 82